Terms and conditions

TERMS AND CONDITIONS

ULTRAMAR MARINE LLC Last updated: April 01, 2026

1. INTRODUCTION

Welcome to Ultramarmarine. These Terms and Conditions ("Terms") govern your use of our website located at https://ultramarmarine-store.com and your purchase of products from us. Please read these Terms carefully before using our website or placing an order.

By accessing our website or placing an order, you confirm that you are at least 18 years of age, have read and understood these Terms, and agree to be bound by them. If you do not agree to these Terms, please discontinue use of our website immediately.

Company Information: ULTRAMAR MARINE LLC 21015 Coral Sea Rd Cutler Bay, Miami, FL 33189 United States Email: info@ultramarmarine-store.com Phone: +1 352-635-0267

2. DEFINITIONS

For the purposes of these Terms:

"Company," "we," "us," or "our" refers to ULTRAMAR MARINE LLC
"Website" refers to https://ultramarmarine-store.com
"Customer," "you," or "your" refers to any person accessing our website or purchasing our products
"Products" refers to the clothing and accessories available for purchase on our website
"Order" refers to a request made by you to purchase products from us
"Content" refers to all text, images, graphics, logos, and other material on our website

3. ACCOUNT REGISTRATION

3.1 Creating an Account

You may browse our website without creating an account. However, to place an order and access certain features, you may be required to register for an account.

3.2 Account Responsibilities

When creating an account, you agree to:

Provide accurate, current, and complete information
Maintain and promptly update your account information
Keep your password secure and confidential
Accept responsibility for all activities that occur under your account
Notify us immediately of any unauthorized use of your account

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time if we believe you have violated these Terms or engaged in fraudulent activity.

4. PRODUCTS AND PRICING

4.1 Product Descriptions

We make every effort to display our products as accurately as possible, including colors, textures, and dimensions. However:

Colors may vary slightly depending on your device's display settings
Product images are for illustrative purposes and may differ slightly from the actual product
We reserve the right to limit quantities of any product
We do not warrant that product descriptions are accurate, complete, or error-free

4.2 Pricing

All prices are displayed in US Dollars (USD)
Prices are subject to change without notice
We reserve the right to correct pricing errors at any time
Promotional prices are valid only for the specified promotional period
Comparison prices reflect the original or estimated retail value of the product

4.3 Taxes

Applicable sales tax will be calculated and added to your order at checkout based on your shipping address
You are responsible for any applicable customs duties or import taxes for international orders
Tax rates are subject to change in accordance with applicable law

4.4 Availability

All products are subject to availability
We reserve the right to discontinue any product at any time
In the event a product becomes unavailable after your order is placed, we will notify you promptly and offer a full refund

5. ORDERS AND PAYMENT

5.1 Placing an Order

By placing an order on our website, you are making an offer to purchase the selected products at the stated price. We reserve the right to accept or decline any order at our discretion.

5.2 Order Confirmation

You will receive an order confirmation email upon successful placement of your order
This confirmation does not constitute acceptance of your order
Order acceptance occurs when we send you a shipping confirmation email

5.3 Payment Methods

We accept the following payment methods:

Major credit cards (Visa, Mastercard, American Express, Discover)
PayPal
Shopify Payments
Other payment methods as displayed at checkout

5.4 Payment Security

All payment transactions are processed through secure, PCI-DSS compliant payment processors
We do not store your full credit card information on our servers
By providing payment information, you represent that you are authorized to use the payment method

5.5 Order Cancellation

Orders may be cancelled within 24 hours of placement provided they have not yet been shipped
To cancel an order, contact us immediately at info@ultramarmarine-store.com
Once an order has been shipped, it cannot be cancelled and must go through our return process
We reserve the right to cancel any order due to pricing errors, fraud suspicion, or product unavailability

6. SHIPPING AND DELIVERY

6.1 Shipping Destinations

We ship to addresses within the United States and select international destinations as displayed at checkout.

6.2 Shipping Times

Processing time: 2–5 business days after order confirmation
Domestic shipping: 5–10 business days after processing
International shipping: 10–21 business days after processing
Shipping times are estimates and not guaranteed

6.3 Shipping Costs

Shipping costs are calculated at checkout based on destination and order weight
Free shipping promotions are applied automatically when qualifying conditions are met

6.4 Delivery

Risk of loss and title for products pass to you upon delivery to the carrier
We are not responsible for delays caused by the carrier, customs, or circumstances beyond our control
If a package is returned to us as undeliverable, we will contact you to arrange reshipment at your expense

6.5 International Shipping

International customers are responsible for all customs duties, import taxes, and fees
We are not responsible for delays due to customs processing
Some products may not be available for international shipping due to legal restrictions

7. RETURNS AND REFUNDS

7.1 Return Eligibility

We want you to be completely satisfied with your purchase. We accept returns under the following conditions:

Items must be returned within 30 days of delivery
Items must be unworn, unwashed, and in original condition
Items must have all original tags attached
Items must be in original packaging where applicable

7.2 Non-Returnable Items

The following items are not eligible for return:

Final sale or clearance items
Items marked as non-returnable at the time of purchase
Items that have been worn, washed, or altered
Items without original tags
Gift cards

7.3 Return Process

To initiate a return:

Contact us at info@ultramarmarine-store.com within 30 days of delivery
Include your order number and reason for return
Wait for our return authorization and instructions
Ship the item(s) back using a trackable shipping method
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect

7.4 Refunds

Refunds will be processed within 5–10 business days of receiving the returned item
Refunds will be issued to the original payment method
Original shipping charges are non-refundable unless the return is due to our error
We reserve the right to refuse returns that do not meet our return policy conditions

7.5 Defective or Incorrect Items

If you receive a defective or incorrect item:

Contact us within 7 days of delivery
Provide your order number and photos of the defect or incorrect item
We will arrange a replacement or full refund at no additional cost to you

7.6 Exchanges

We do not offer direct exchanges
To exchange an item, please return the original item for a refund and place a new order

8. INTELLECTUAL PROPERTY

8.1 Our Content

All content on our website, including but not limited to:

Text, product descriptions, and copy
Images, photographs, and graphics
Logos, trademarks, and brand elements
Website design and layout

is the exclusive property of ULTRAMAR MARINE LLC and is protected by United States and international copyright and trademark laws.

8.2 Restrictions

You may not:

Copy, reproduce, or distribute our content without written permission
Use our trademarks or logos without prior written consent
Create derivative works based on our content
Use our content for commercial purposes without authorization
Scrape or systematically extract data from our website

8.3 User Content

By submitting reviews, photos, or other content to our website, you grant us a non-exclusive, royalty-free, perpetual license to use, display, and distribute that content in connection with our business.

9. PROHIBITED USES

You agree not to use our website to:

Violate any applicable laws or regulations
Transmit any harmful, offensive, or fraudulent content
Attempt to gain unauthorized access to our systems
Interfere with or disrupt the operation of our website
Use automated tools to scrape or harvest data
Impersonate any person or entity
Engage in any activity that could damage our reputation or business
Use our website for any unlawful or unauthorized purpose

10. DISCLAIMER OF WARRANTIES

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:

OUR WEBSITE AND PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS
WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT
WE DO NOT WARRANT THAT OUR WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE
WE DO NOT WARRANT THAT THE RESULTS OBTAINED FROM USE OF OUR WEBSITE WILL BE ACCURATE OR RELIABLE

11. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:

ULTRAMAR MARINE LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM YOUR USE OF OUR WEBSITE OR PURCHASE OF OUR PRODUCTS SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU

12. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless ULTRAMAR MARINE LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:

Your access to or use of our website
Your violation of these Terms
Your violation of any third-party rights
Any content you submit to our website

13. THIRD-PARTY LINKS AND SERVICES

Our website may contain links to third-party websites and services. We:

Have no control over the content or practices of third-party sites
Are not responsible for any third-party content, privacy policies, or practices
Do not endorse or make any representations about third-party sites
Encourage you to review the terms and privacy policies of any third-party sites you visit

14. PRIVACY

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at https://ultramarmarine-store.com/policies/privacy-policy to understand our practices.

15. GOVERNING LAW AND DISPUTE RESOLUTION

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

15.2 Dispute Resolution

In the event of any dispute arising from these Terms or your use of our website:

We encourage you to first contact us directly to seek an informal resolution
If informal resolution is not possible, disputes shall be resolved through binding arbitration in Miami-Dade County, Florida
You waive any right to participate in a class action lawsuit or class-wide arbitration

15.3 Jurisdiction

For any matters not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts located in Miami-Dade County, Florida.

16. FORCE MAJEURE

We shall not be liable for any failure or delay in performance resulting from circumstances beyond our reasonable control, including but not limited to:

Natural disasters or acts of God
Pandemic or public health emergencies
Government actions or regulations
Labor disputes or strikes
Supply chain disruptions
Internet or telecommunications failures

17. SEVERABILITY

If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

18. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any other policies posted on our website, constitute the entire agreement between you and ULTRAMAR MARINE LLC regarding your use of our website and supersede all prior agreements and understandings.

19. CHANGES TO THESE TERMS

We reserve the right to modify these Terms at any time. When we make changes, we will:

Update the "Last Updated" date at the top of this page
Notify you via email for significant changes
Post a notice on our website

Your continued use of our website after any changes constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, please discontinue use of our website.

20. CONTACT US

If you have any questions about these Terms and Conditions, please contact us:

ULTRAMAR MARINE LLC 21015 Coral Sea Rd Cutler Bay, Miami, FL 33189 United States

📧 Email: info@ultramarmarine-store.com 📞 Phone: +1 352-635-0267 🌐 Website: https://ultramarmarine-store.com

We will respond to all inquiries within 30 days.

These Terms and Conditions were last updated on April 01, 2026.